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Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when you visit this website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you.

You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about the tools and about your options to object, please consult our Data Protection Declaration below.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Klein Data Research UG (haftungsbeschränkt)
Schöntaler Str. 43
71522 Backnang
Germany

Phone: +49 178 5245890
E-mail: info @ cryptocaptain.com

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Cookie data stored

User ID:

Consent history:

Date	Version	Consents

Active cookies:

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

Cloudflare CDN

Name	Cloudflare CDN
Provider	Cloudflare
Purpose	Enable worldwide fast access to our website and services.
Privacy Policy	https://www.cryptocaptain.com/legal/privacypolicy_en/
Host(s)	www.cloudflare.com
Cookie Name	_cflb, _cf_bm, _cfduid
Cookie Expiry	365

Paddle

Name	Paddle
Provider	Paddle
Purpose	Paddle acts as a Merchant of Record when buying paid services from this website. During the checkout, when buying a subscription on this website, Paddle may use cookies. Paddle collects buyer data during the checkout process for payment processing and order fulfilment purposes. These include name, location, contact details, and billing information.
Privacy Policy	https://paddle.com/privacy/
Host(s)	paddle.com

PaddlePress Pro

Name	PaddlePress Pro
Provider	PaddlePress Pro
Purpose	PaddlePress Pro is an essential part of the website, allowing to sell and manage subscriptions to our services, which are resold by Paddle. PaddlePress Pro integrates Paddle into WordPress, which runs our website. PaddlePress Pro is developed by HandyPlugins.co and resold by Paddle.
Privacy Policy	https://handyplugins.co/privacy-policy/
Host(s)	cryptocaptain.com
Cookie Name	paddlepress

Memberpress

Name	Memberpress
Provider	Caseproof LLC
Purpose	Provide memberships and content specific to memberships.
Privacy Policy	https://www.cryptocaptain.com/legal/privacypolicy_en/
Host(s)	www.cryptocaptain.com
Cookie Name	mplk, mp3pi141592pw

Statistics

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.

Matomo

Name	Matomo
Provider	CryptoCaptain
Purpose	Cookie by Matomo used for website analytics. Generates statistical data on how the visitor uses the website.
Privacy Policy	https://www.cryptocaptain.com/legal/privacypolicy_en/
Cookie Name	_pk_.
Cookie Expiry	13 Months

Matomo Tag Manager

Name	Matomo Tag Manager
Provider	CryptoCaptain
Purpose	Matomo Tag Manager is used to control advanced script and event handling.
Privacy Policy	https://www.cryptocaptain.com/legal/privacypolicy_en/

Marketing

Marketing cookies are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites.

Google Tag Manager

Name	Google Tag Manager
Provider	Google LLC
Purpose	Cookie by Google used to control advanced script and event handling.
Privacy Policy	https://policies.google.com/privacy?hl=en
Cookie Name	_ga,_gat,_gid
Cookie Expiry	2 Years

Conversion plus

Name	Conversion plus
Provider	Envato Pty Ltd
Purpose	Enable pop ups for informing website visitors about service offerings.
Privacy Policy	https://www.cryptocaptain.com/legal/privacypolicy_en/
Host(s)	www.cryptocaptain.com
Cookie Name	cp_, cp-
Cookie Expiry	365

External Media

Content from video platforms and social media platforms is blocked by default. If External Media cookies are accepted, access to those contents no longer requires manual consent.

Twitter

Name	Twitter
Provider	Twitter
Purpose	Used to unblock Twitter content.
Privacy Policy	https://twitter.com/privacy
Host(s)	.twimg.com, .twitter.com
Cookie Name	__widgetsettings, local_storage_support_test
Cookie Expiry	Unlimited

YouTube

Name	YouTube
Provider	YouTube
Purpose	Used to unblock YouTube content.
Privacy Policy	https://policies.google.com/privacy?hl=en&gl=en
Host(s)	google.com
Cookie Name	NID
Cookie Expiry	6 Month

Change consent regarding cookies

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

[matomo_opt_out]

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.

Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the communication with us is encrypted, third parties will not be able to read the payment information you share with us.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Recording of data on this website

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

The type and version of browser used
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR).

The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

5. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

6. Plug-ins and Tools

Twitter plug-in

We have integrated functions of the social media platform Twitter into this website. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. While you use Twitter and the “Re-Tweet” function, websites you visit are linked to your Twitter account and disclosed to other users. During this process, data are transferred to Twitter as well. We must point out, that we, the providers of the website and its pages do not know anything about the content of the data transferred and the use of this information by Twitter. For more details, please consult Twitter’s Data Privacy Declaration at: https://twitter.com/en/privacy.

The use of Twitter plug-ins is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media. If a respective declaration of consent has been obtained, the data shall be processed exclusively on the basis of Art. 6 Sect. 1 lit. a GDPR. This declaration of consent may be revoked at any time.

You have the option to reset your data protection settings on Twitter under the account settings at https://twitter.com/account/settings.

YouTube with expanded data protection integration

Our website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.

As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about our website's visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.

Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

Google Web Fonts

To ensure that fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts.

To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access this website. The use of Google Web Fonts is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in a uniform presentation of the font on the operator’s website. If a respective declaration of consent has been obtained (e.g. consent to the archiving of cookies), the data will be processed exclusively on the basis of Art. 6 Sect. 1 lit. a DGDPR. Any such consent may be revoked at any time.

If your browser should not support Web Fonts, a standard font installed on your computer will be used.

For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

Matomo

This site uses Matomo to analyze traffic and help us to improve your user experience. Matomo is an open source web analytics platform. A web analytics platform is used by us in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing our website.

Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.

Matomo is processing the following personal data:

Cookies
IP address
User ID
Custom Dimensions
Custom Variables
Order ID
Location of the user
Date and time
Title of the page being viewed
URL of the page being viewed
URL of the page that was viewed prior to the current page
Screen resolution
Time in local timezone
Files that were clicked and downloaded
Link clicks to an outside domain
Pages generation time
Country, region, city
Main Language of the browser
User Agent of the browser
Session recording, mouse events (movements, content forms and clicks)
Form interactions
Media interactions
A/B Tests

Cookies and data are stored on your browser for 13 months. This data is only processed by us and our web hosting platform.

Matomo data is hosted in Germany.

The personal data received through Matomo are sent to:

Our company.
Our web hosting provider:

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Germany
Phone: +49 (0)9831 505-0
Fax: +49 (0)9831 505-3

We are keeping the personal data captured within Matomo for a period of 13 months.

The processing of personal data with Matomo is based on explicit consent. Your privacy is our highest concern. That’s why we will not process any personal data with Matomo unless you give us clear explicit consent.

As Matomo is processing personal data on explicit consent, you can exercise the following rights:

Right of access: you can ask us at any time to access your personal data.
Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
Right to portability: you can ask us at any time for a copy of all the personal data we are processing about you in Matomo.
Right to withdraw consent: you can withdraw your consent at any time by clicking on the following button.

You can withdraw at any time your consent here:
[matomo_opt_out]

If you think that the way we process your personal data with Matomo analytics is infringing the law, you have the right to lodge a complaint with a supervisory authority.

If you wish us to not process any personal data with Matomo, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.

Matomo is not doing any profiling.

For more information on Matomo, please follow this link https://matomo.org/faq/.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored.

The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyse your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to the recording of data

You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website: Google Analytics deactivation.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Demographic parameters provided by Google Analytics

This website uses the function “demographic parameters” provided by Google Analytics. It makes it possible to generate reports providing information on the age, gender and interests of website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data”.

Archiving period

Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 month. For details please click the following link: https://support.google.com/analytics/answer/7667196?hl=en

Google Tag Manager

This website uses Google Tag Manager (GTM) as a tag management system for managing JavaScript and HTML tags for tracking and analysis on our website. The use of GTM is based on Art. 6 Sect. 1 lit. f GDPR. Google is represented in the EU by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Tags are small pieces of code that are used, among other things, to measure Internet traffic and user behavior, to understand the impact of online advertising and social networks, for remarketing and targeting; and to test and optimize websites. GTM helps us integrate and manage tags.

If you opt out from GTM, we will take this into account. For more information about GTM's privacy policy, please see https://policies.google.com/privacy?hl=en and the terms of use at https://www.google.com/analytics/tag-manager/use-policy/.

Cloudflare

Cloudflare is used by this website as a worldwide content delivery network, ensuring fast access to our website over the internet from any location. Technically, the transfer of information between your browser and our website is routed via the Cloudflare network. In this context, your browser may transmit personal data to Cloudflare. In addition, Cloudflare may store cookies on your computer for optimization and analysis. The use of Cloudflare is based on Art. 6 Sect. 1 lit. f GDPR becaues it helps in the error-free and smooth functioning of our service. Cloudflare's EU representation is Cloudflare Portugal, Unipessoal Lda., Largo Rafael Bordalo Pinheiro 29, 1200-369 Lisboa, Portugal.

Cloudflare certified itself in the context of the EU-US-Privacy-Shield-Agreement (see https://www.privacyshield.gov/list).

Data is deleted as soon as our legitimate interest ceases to exist. Further information about the handling of the transferred data can be found in Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy.

Convert Plus

Convert Plus is a plugin used for showing popups to visitors of our website. The popups serve the purpose of informing about our services and to increase the conversion of visitors of our website to consumers. The use of Convert Plus is based on Art. 6 Sect. 1 lit. f GDPR. Convert Plus is provided by Brainstorm Force, Vasant Utsav, Opposite Shell Petrol, Rajiv Gandhi Infotech Park, Hinjewadi Phase I, Pune, Maharashtra, India, PIN - 411057. Convert Plus can use cookies stored on your computer to decide when to show a popup.

7. eCommerce and payment service providers

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

MemberPress

We use MemberPress to organize subscriptions for our services. MemberPress stores as little personal data as possible about you. Memberpress is provided by Caseproof LLC, 11429 S District Dr., #1227, South Jordan, UT 84095, USA. In order for MemberPress to work appropriately, some personally identifiable information must be stored about you in order to get the most out of the subscription experience.

MemberPress collects and stores in a local database the following built-in information fields.

First Name
Last Name
Username (can be set to email address instead)
Email Address
Date of Registration
Password (securely hashed by WordPress prior to storage in the database)
Address (Line 1, Line 2, City, State, Zip, Country)*
Geo-Located country
VAT User Type (Consumer or Business)
VAT Number (If Business Type)
Consent flag to receive a newsletter and marketing information
Consent flag to terms of service
Consent flag to privacy policy

MemberPress stores various log entries in the local database when certain events occur which may contain your IP Address. These events are listed below.

Logins
Subscription/Transaction Completion

We do not store or process payment information locally. That information is securely transmitted to, and stored by the Payment Gateway itself (see section on Stripe). Some limited information about the Credit Cards may be stored.

The first name and the Email Address are accessed via Memberpress' API to send emails to subscribers.

PaddlePress

We use PaddlePress to organize subscriptions for our services. PaddlePress stores as little personal data as possible about you. PaddlePress is provided by HandyPlugins and resold by Paddle.com Market Ltd, 15 Briery Close, Great Oakley, Corby, NN18 8JG, Northamptonshire, United Kingdom. In order for PaddlePress to work appropriately, some personally identifiable information must be stored about you in order to get the most out of the subscription experience.

PaddlePress collects and stores in the local WordPress database the following built-in information fields.

First Name
Last Name
Username (can be set to email address instead)
Email Address
Date of Registration
Password (securely hashed by WordPress prior to storage in the database)
Consent flag to receive a newsletter and marketing information
Consent flag to terms of service and privacy policy and revocation terms
Payment information (if necessary for fulfilling the service)
Telegram user name (for inviting to private chat group for paid subscribers)
Subscription, product, and membership, and order-related information
Coupons

PaddlePress stores various log entries in the local database when certain events occur, which may contain your IP Address. These events are listed below.

Logins
Subscription/Transaction/Order submission, completion, cancellation
Other events during the user lifecycle

Payment information is securely transmitted to, and stored by the Payment Gateway itself (see section on Paddle).

The First Name and the Email Address are accessed by our software via an API to send emails to subscribers as an essential part of fulfilling our service.

Paddle

Payments are processed and handled via Paddle on this website. Paddle acts as a Merchant of Record. The provider for customers within the EU is Paddle Payments Limited, Core B, Block 71, The Plaza, Park West, Dublin 12, Ireland (hereinafter referred to as "Paddle").

When you make a payment using Paddle, your payment data are forwarded to Paddle via an interface on our website so that the payment can be processed. For details about this process, please consult Paddle’s Data Protection Policy under the following links: https://paddle.com/privacy and https://paddle.com/privacy-buyers/.

Your data are transferred to Paddle on the basis of Art. 6 Sect. 1 lit. b GDPR (contract management) as well as based on our legitimate interest in the use of dependable and secure payment processes (Art. 6 Sect. 1 lit. f GDPR).

Payments via Paddle require sending the following customer information to Paddle, which may be also stored in part or fully in our local database:

e-mail address, phone number and physical contact information;
transactional information based on buyers' activities on Paddle's Website (such as buying, selling, products and content buyers generate or that relates to buyers' account);
billing and other information customers provide to purchase a product;
community discussions, chats, dispute resolution, correspondence through Paddle's Website, and correspondence sent to Paddle;
other information from customers' interaction with Paddle's Website, Services, and content, including device ID, computer and connection information, statistics on page views, traffic to and from the sites, IP address and standard web log information;
additional information asked to submit to authenticate customers or if we believe customers are violating site policies (customers' ID or bill may be asked to verify their address);
information from other companies, such as demographic and navigation data;
if customers provide Paddle feedback or contact Paddle via e-mail, Paddle will collect customers' name and e-mail address, as well as any other content included in the e-mail, in order to send a reply; and
other supplemental information from Paddle's third party affiliates.

PalmaExecutor and PalmaBot

PalmaExecutor and PalmaBot are services provided by the Coconut Institute, Tržaška cesta 2, SI-1000 Ljubljana, Slovenia. This website makes references to services by the Coconut Institute and may receive commissions. If you have registered on this website and click on referral links to PalmaExecutor or PalmaBot, your personal data may be partly provided to the Coconut Institute for the purpose of allowing an easier signup with Coconut Institute's services and to provide a seamless integration. All details regarding handling, usage, and storage of personal data on behalf of the Coconut Institute can be consulted unter the following link: https://palmabot.com/wp-content/uploads/2020/01/Privacy-policy-Palmabot.pdf

8. Custom Services

Job Applications

We offer website visitors the opportunity to submit job applications to us (e.g. via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.

Scope and purpose of the collection of data

If you submit a job application to us, we will process any affiliated personal data (e.g. contact and communications data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 New GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6 Sect. 1 lit. b GDPR (General Contract Negotiations) and – provided you have given us your consent – Art. 6 Sect. 1 lit. a GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application.

If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 New GDPR and Art. 6 Sect. 1 lit. b GDPR for the purpose of implementing the employment relationship in our data processing system.

Data Archiving Period

If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f DSGVO) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your agreement (Article 6 (1) (a) GDPR) or if statutory data retention requirements preclude the deletion.

Please confirm that you agree to our privacy policy

Hide Terms

1. Contracting parties

These terms of service shall apply as a legally binding contract between the Provider of Services and its Customers (as defined below). By subscribing to or by using services offered by the Provider of Services or by using the Provider of Service’s website (as defined below), users and Customers enter into and agree to all of the terms and conditions below.

The Provider of Services is:

Klein Data Research UG (haftungsbeschränkt)
Represented by the managing director Dr. Achim Klein -
Schöntaler Str. 43
71522 Backnang
Germany
Commercial register 772668 at the following registration court: Amtsgericht Stuttgart, Germany

Klein Data Research UG (haftungsbeschränkt) is to be referred to as “the Firm” in these terms of service.

2. The Website

All services (as defined below) are offered by the Firm online under the URL https://cryptocaptain.com – to be referred to as “the Website” in these terms of service. The Website may be subject to updates, amendments, or edits by the Firm. The purpose of the Website is to provide information about the Firm’s services, allow Customers to subscribe to and sign up for the Firm’s services, to access information provided along with a service, and to manage a Customer’s service subscription(s). Parts of the Website are accessible without a sign-up (e.g., information about services and the Firm’s blog) while others require a sign-up (e.g., access to the Dashboard and Electronic API, as defined below). Usage of the Website is governed by these terms of service in addition to the Firm’s privacy policy, regarding the handling of personal data, available under https://cryptocaptain.com/legal/privacypolicy_en/.

The Firm continuously makes its best effort to make the Website and services provided through the Website available at all times. However, the Website and services offered by the Firm may become unavailable at scheduled or not scheduled times and at regular or irregular intervals (e.g., due to maintenance) for time spans conditional on technological, economic, personnel, and organizational constraints of the Firm. Furthermore, the Firm makes its best effort to provide access to the Website and its services to as many people as possible while offering an enjoyable user experience. However, the Firm cannot guarantee that the Website and its services will be available in every country or will work with all browsers, devices, and operating systems.

3. Definitions

The following terms shall have the following meaning in these terms of service:

A Customer is a consumer in the sense of section 13 of German BGB, i.e., a Customer is a natural contractually capable person of legal age who enters into these terms of service with the intention to use the Firm’s services for personal and non-commercial purposes that cannot be attributed to their independent professional occupation. A Customer is interested in Investment Recommendations or general recommendations for Market Timing offered via the Firm’s services. A Customer does not seek or require trading or investment advice personalized to their financial, economic, or other kinds of situations from the Firm. Furthermore, a Customer also does not seek or require investment brokerage services or portfolio management services from the Firm.

A Business Customer is a legal entity that is interested in the Firm’s services for commercial purposes. Terms of service for Business Customers are subject to negotiation with the Firm. Please reach out to [email protected] for further information.

Investment Strategy: An Investment Strategy systematically answers one or all of the following questions in a fully automatic, data-driven, algorithmic way without any human interference, especially that of the Firm’s stakeholders:

Market Timing:
- When should a position in the crypto market be opened?
- When should a position in the crypto market be closed?
- What type of market position should be opened and/or closed (i.e., a long or a short position)
Asset Selection: Regarding which crypto asset should a position be opened and/or closed?

The Firm’s Investment Strategies aim to profit from absolute price momentum (i.e., price trends) and relative price momentum (some assets outperforming others) over several days, weeks, or months using sentiment analysis and quantitative analysis of market data and alternative data. For details concerning the Firm’s Investment Strategies consult our website https://cryptocaptain.com/legal/investment-strategies/

Investment Recommendation: An Investment Recommendation proposes to open or close a position in a specific market or asset. An Investment Recommendation is sent by an Investment Strategy in a fully automated way to subscribing Customers based on codified data-based algorithms developed by the Firm.

Performance Updates: Messages sent to Customers on a weekly basis via the channels defined in section 8, informing Customers about the historic and backtested investment performance of an Investment Strategy.

Billing Cycle: A Billing Cycle is a time period, which begins on the date a Customer is charged for a subscription service and ends one month or one year into the future depending on the Billing Cycle frequency selected by the Customer on the date immediately preceding the date, on which the Customer was charged for the subscription service. As an example, if a Customer is first charged on the 12th of a month for a subscription service and has selected a monthly Billing Cycle frequency, the Billing Cycle for the Customer will end on the 11th of the following month.

The Dashboard is part of the Website of the Firm and accessing it requires a Customer account and valid login credentials. The Dashboard shows the current and historic position(s) of an Investment Strategy, as well as historic and backtested investment performance. Further information regarding Investment Recommendations of crypto assets is available on the Dashboard or can be accessed through it.

The Electronic API gives access to current and historical Investment Recommendations, investment performance data, and market sentiment data.

4. Object of contract

The Firm believes that crypto asset markets are driven by investors' emotions and sentiments. Online media are believed by the Firm to be a good source of investors’ emotions and sentiments. To automatically assess investors' postings, opinions, and market predictions in a systematic way, the Firm uses an in-house developed artificial intelligence and algorithms in a big data infrastructure. Changes of the market sentiment are believed by the Firm to be an important factor for timing investments into the crypto asset market. The Firm has developed and offers Customers informational access to Investment Recommendations generated by general algorithmic Investment Strategies that are NOT tailored to the needs and circumstances of a particular Customer and engage in the timing of the crypto asset market and selection of crypto assets using the Firm’s crypto market sentiment alongside market data and other data. Sources to determine market sentiment are experts’ market analyses and predictions on social media and online media (full details remain undisclosed as a business secret).

5. Sign-up of Customers

To use the Firm’s services, Customers are required to sign up and create an account on the Website. During the sign-up process, Customers are required to provide personal data such as their name, a valid email address, country of origin, payment details, as well as to consent to these terms of service and the privacy policy of the Firm. On sign-up, the validity of the provided email address is checked via a confirmation email. By signing up, Customers

confirm that they are of legal age in their country of origin and are contractually capable.
consent to these terms of service and accept them fully.
agree to receive information by the Firm via email and/or other channels (see Section 8) according to Customers’ preferences, both regularly and irregularly. Information provided by the Firm to Customers concerns Investment Recommendations generated by the Firm’s Investment Strategies, investment Performance Updates, and, optionally, with the Customer’s consent, news about the Firm and the services it provides.
gain access to the customer Dashboard selected during the sign-up process.

Customers’ personal data is stored electronically and handled according to all applicable laws and the Firm’s privacy protection policy, available under https://cryptocaptain.com/legal/privacypolicy_en/.

6. Obligations of the Customers

Customers are fully responsible for their personal financial situation and their investment or trading decisions. Customers are fully responsible for the outcomes of their investments or trading decisions.

Customers shall not base their investments or trading decisions solely on the information or the Investment Recommendations provided by the Firm, the Website, the Electronic API or the Firm’s Software (as defined below). All Customers shall seek the personal advice of a licensed financial advisor before making investments or trading decisions.

Customers shall keep their login credentials and password for their account on the Firm’s website secret. Customers are not allowed to share their login credentials and passwords with third parties. In case Customers’ login credentials are stolen, Customers are required to change their passwords immediately. It is the sole responsibility of Customers to protect their login credentials.

Customers shall promptly update their account information should a change occur. This holds true especially for their email address and payment details.

Regarding the usage of the Website, the Dashboard, and regarding communication with the Firm, Customers are obligated to always provide correct information. Furthermore, Customers shall not target the Website and the offered services with viruses or other malicious technology, shall not intervene with the proper functioning of the Website and the offered services, shall not scrape or use automatic information extraction tools regarding the information provided on the Website, shall not hack the Website, shall not steal, copy and publish Customers’ data, and shall not copy, publish and re-distribute the Firm’s intellectual property including its software.

Customers shall not publish, reproduce, redistribute, create derivative works from, or use for commercial purposes any information or Investment Recommendations originating from the Firm or generated by the Firm's Investment Strategies.

If a Customer is found by the Firm or by third parties to have intentionally breached one or more of their obligations, the Firm may, at its discretion, suspend the Customer's access to subscribed services. In such circumstances, Customers will not be eligible for refunds related to services they can no longer access.

7. Copyright

The Website, the Dashboard, the Electronic API (as defined below), as well as further information provided by the Firm to Customers, in whole or in part, represent intellectual property of the Firm and as such are copyrighted by the Firm in the cases where the author is an employee or representative of the Firm or the content was created automatically by the Firm’s software. Consumers are granted a non-transferable and non-exclusive license to use the information provided by the Firm as part of a subscription only for their personal, non-commercial use. Customers are not allowed to publish, reproduce, re-distribute, duplicate, create derivatives, reverse-engineer, forward, sell, resell, copy the information provided or granted access to as part of paid subscription plans (as defined below) to third parties or to the public.

8. Services offered on the Website

The Firm offers information-based services regarding the crypto asset market or particular crypto assets to Customers under the brand CryptoCaptain as well as other brands as part of subscription plans. Note that CryptoCaptain is a registered trademark by Klein Data Research UG (haftungsbeschränkt) in the EU.

The subscriptions offered by the Firm give access to digital information, such as Investment Recommendations and Performance Updates, generated by the Firm’s Investment Strategies. The offer of the Firm and in particular the Investment Strategies are subject to change at the Firm’s discretion.

An extensive description of the current Investment Strategies offered by the Firm can be found here: https://cryptocaptain.com/legal/investment-strategies/

The Firm provides information regarding its Investment Strategies through the following channels:

Email acts as the primary channel through which the Firm sends messages about Investment Recommendations, Performance Updates to Customers, and news regarding the Firm and the Firm’s services. Upon signing up and later via the Dashboard, Customers can select for which categories they would like to receive messages.
The Dashboard
The Electronic API
In the case the Firm makes additional channels available to Customers and where explicit consent has been granted by Customers, Customers may receive information regarding Investment Recommendations, Performance Updates, and news regarding the Firm and the Firm’s services potentially also via Telegram, Discord, SMS, or push messages to mobile devices. Customers subscribing to the Firm's Discord or Telegram channels or groups are advised to use a username and name that does not expose their real identity or any personal data, as these are visible to other users in the same channels or groups. Regardless of the Discord or Telegram username Customers provide to the Firm, Customers acknowledge and agree that other users in the same channel or group will be able to see their username and name.
Third parties (see “12. Services offered via third parties”)

Customers may revoke their consent to receive communications from the Firm at any time, across any communication channel or message category, by updating their preferences in the Dashboard.

9. Subscription plans for services offered on the Firm’s Website

The Firm offers subscription plans to Customers who are interested in information generated by the Firm’s Investment Strategies. The subscription plans are available under: https://cryptocaptain.com/plans/.

All quoted prices are in €. All subscriptions are concluded for a fixed period (i.e., either one month or one year) and are renewed automatically for an additional period under the same terms and conditions as the initial subscription, unless terminated by either the Customer or the Firm prior to the renewal (see Section on Termination). Prices apply to Customers as defined in section 3 and include the value-added tax (VAT) applicable in the Customer’s jurisdiction.

Provision of services, subscription plans, and prices for Business Customers are subject to negotiation with the Firm.

Subscription prices may be changed at any time by the Firm based on reasonable justification upon notifying the Customer via email. Price changes shall come into force with the next periodic monthly or yearly Billing Cycle after the Customer has consented to the price change. Customers will be asked to electronically consent (via email or the Dashboard) to subscription price changes within 4 weeks after receiving a notification regarding the price change. If a Customer fails to consent within 4 weeks of receiving a notification regarding a price change from the Firm or rejects the price change, then the old price will remain valid. However, in such cases the Firm shall have the right to terminate the Customer’s subscription, effective at the end of the current Billing Cycle.

Subscription plan changes and Billing Cycle frequency changes

Eligibility and initiation: Customers may request to change their current subscription plan (e.g., upgrade to a higher tier, or change their Billing Cycle frequency from monthly to yearly) at any time, provided their current subscription plan is active. An active subscription plan is one that is not within a trial period (if applicable), has not been paused by the Customer or the Firm, and has not been cancelled. Customers can initiate a plan change request through the designated section in the Dashboard on the Firm’s website.
Processing and activation: All subscription plan changes and Billing Cycle frequency changes are processed through the Firm's third-party payment processor (e.g., Stripe) and are subject to its technical capabilities, calculation methods, and proration rules. Access to the features of the new subscription plan will typically be granted promptly after the plan change request has been successfully processed and confirmed by the payment processor, including the successful collection of any immediate payment, if required.
Billing adjustments and proration:
- Prorated credit: If a Customer changes their subscription plan or the Billing Cycle of their subscription plan before the end of the current Billing Cycle, a prorated credit may be issued for the unused portion of the current subscription plan. This prorated credit is calculated based on the remaining days of the current Billing Cycle and the price of the current subscription plan. Any prorated credit will be automatically applied to the charges for the new subscription plan or new Billing Cycle. Prorated credits are not issued by the Firm as cash refunds to Customers and Customers are not eligible to claim such refunds.
- Billing: Following any subscription fee charge and the potential deduction by any available prorated credits, subsequent billing for the new plan will occur according to its regular fee structure and Billing Cycle. The first full charge for the new plan may be due once the prorated credit from the former plan has been fully applied, or according to the new Billing Cycle established at the time of the change.
Billing Cycle dates:
- Same frequency change: If the Customer changes to a different subscription plan with the same billing frequency (e.g., monthly or yearly), the payment processor should attempt to maintain the original Billing Cycle date (e.g., the 15th of the month). However, the exact date of the next charge will depend on the available prorated credit and the date the change was initiated.
- Different frequency change: If the Customer changes to a different Billing Cycle for their current subscription plan or a different subscription plan with a different Billing Cycle frequency (e.g., monthly to yearly), a new Billing Cycle will commence. The new Billing Cycle will start on the date the plan change is finalized. The first charge will generally coincide with the beginning of the new Billing Cycle. However, the first charge may be shifted in the future based on the available prorated credit. Subsequent charges will follow the new Billing Cycle frequency (e.g., annually on the anniversary of the change date).
Coupons and discounts: Any recurring promotional discounts or coupon codes that were applied specifically to the Customer's former subscription plan will not automatically transfer or apply to the new subscription plan upon changing plans. New eligibility for discounts will depend on the terms applicable to the new plan and any ongoing promotions at the time of the change.

10. Usage of the Electronic API

Access to the Electronic API is granted to Customers’ only for personal use. Customers are not allowed to provide their access credentials for the Electronic API to third parties. Providing access credentials to third parties violates these terms of service and the Firm will be eligible to demand compensation for the damages caused by the Customer. Furthermore, access to the Electronic API will be revoked for Customers violating these terms of service.

Customers may use the information and data provided by the Electronic API for their personal information, research, education, investing, or trading purposes. Customers using the Electronic API for investing or trading purposes shall access it only through a software (i.e., investment bot or trade execution software) under the full control of the Customer, that is the software shall be run on a Customer’s personal machine or a machine fully managed and controlled by the Customer and the software run by the Customer shall be under their full operational control and Customer’s shall retain full responsibility for all consequences for using the Electronic API with their software.

Customers shall be fully responsible for deciding whether, when, and how to use the provided information and data by the Electronic API of the Firm.

11. Optional Open-Source Software

Investment bot Software

The Firm may, at its sole discretion, provide access to open-source software designed to connect to the Firm's Electronic API and facilitate the execution of Investment Recommendations provided via the Electronic API on certain pre-defined crypto exchanges (to be referred as "the Software"). The Firm may also provide informational materials regarding the deployment, installation, maintenance, and use of the Software. The provision of the Software or informational materials does not constitute an obligation for the Firm to offer or maintain it.

Customer responsibility for the Software

Should the Customer choose to utilize the Software provided by the Firm, or any similar software developed or acquired independently by the Customer or obtained from third parties, the Customer bears sole and complete responsibility for it. This responsibility includes, but is not limited to:

Hosting the Software on hardware and systems under the Customer's exclusive control and supervision.
The proper deployment, installation, configuration, maintenance, security, and ongoing operation of the Software.
Ensuring the Software functions as intended and securely interacts with the Firm's Electronic API and any third-party crypto exchange accounts.
Confirming the execution of any Investment Recommendation provided by the Firm’s Electronic API

12. Services offered via third parties

The Firm may offer its Investment Recommendations via social trading (e.g., wikifolio.de) or investment bot platforms (e.g., bots.io) or signal platforms (e.g., sygnal.ai) or other platforms. In such cases, the Firm will solely act as an electronic information provider and will in no way be involved in and responsible for actions taken by the third parties, their software, and their end customers after the Firm publishes or sends its Investment Recommendations. Furthermore, natural persons and legal entities following the Firm’s Investment Recommendations on third party platforms shall do so only on third party platforms that are eligible to operate in the natural person’s or legal entity’s country of residence and that comply with the regulation by the competent financial regulatory authority in the natural person’s or legal entity’s jurisdiction.

13. Terms of payment

Payments for subscription plans are to be made at the beginning of the Billing Cycle, in which a service offered by the subscription plan is made available to the Customer.

Payments for subscription plans are handled by Stripe, Inc. (referred to as Stripe afterwards). Stripe allows for different payment modalities such as PayPal, credit cards or possibly other means. The terms of service of Stripe and the terms of service of the respective payment providers shall also apply to Customers under these terms of service.

After successfully subscribing to a plan, Customers can download an automatically generated invoice from the account section of the Dashboard on the Firm's website.

Chargebacks of eligible subscription payments will be charged to the Customer.

In case a recurring subscription payment fails, the Firm may suspend Customers’ access to the subscribed services.

14. Right of revocation

According to section 312g in connection with section 355 BGB, Customers to whom the definition of consumers applies (see section 13 of German BGB), have a right of revocation regarding the services offered by the Firm as follows:

General information

Customers have the right to revoke the contract according to these terms of service within fourteen days without explanation.

The deadline for the right of revocation is fourteen days as of the day of closing the contract.

To execute the right of revocation, Customers must inform the Firm via a written letter mailed to Klein Data Research UG (haftungsbeschränkt), Schöntaler Str. 43, 71522 Backnang, Germany or via an email to [email protected] about their decision to revoke the contract in a clear and unambiguous way. To do so, Customers may use the attached revocation template or express their willingness to revoke the contract in free text form.

To meet the deadline, it is sufficient to send the declaration of revocation before expiration of the deadline for the revocation.

Effects of revocation

If a Customer revokes this contract, Klein Data Research UG (haftungsbeschränkt) is obliged to refund all payments that have been received. If the Customer has requested the provision of services before the deadline for revocation, the Customer must pay an adequate compensation for the services received until the moment of revocation of this contract.

Revocation process

If you want to revoke the contract, please provide the information specified in the revocation form below by filling the form or by sending the information to Klein Data Research UG (haftungsbeschränkt)

via post to:
Klein Data Research UG (haftungsbeschränkt)
Schöntaler Str. 43
71522 Backnang
Germany

or via an email to:
[email protected]

Revocation form

I/We hereby revoke the contract for the provision of services agreed upon with Klein Data Research UG (haftungsbeschränkt), as outlined in the Terms of Service.
Date Service Was Ordered / Date Contract Was Concluded: [Please fill in the date on which you subscribed to the service]
Customer Name: [Please fill in your full name]
Customer Address: [Please fill in your full street address] [City, Postal Code] [Country]
Customer Email: [Please fill in the email address with which you registered for the service]
Date of Revocation: [Please fill in today's date]
Customer Signature: [Required only if sending a written letter]

15. Duration and termination

Customers may choose to subscribe to the Firm’s services for a duration of one month or one year.

A Customer or the Firm may terminate a Customer’s subscription at any given time. However, the termination will become effective at the end of the current (monthly or yearly) Billing Cycle.

Both parties have a right to immediately terminate a subscription for important reasons in the sense of section 626 of German Civil Code (BGB).

In the case that a subscription is not terminated before the end of the current monthly or yearly Billing Cycle, the subscription will be automatically extended by the original subscription duration (e.g., one month for monthly subscriptions and one year for yearly subscriptions).

To terminate a subscription, Customers are required to cancel their subscription from the account section of the Dashboard on the Firm's website or by sending an email to [email protected] or by sending a written letter to Klein Data Research UG (haftungsbeschränkt), Schöntaler Str. 43, 71522 Backnang, Germany, clearly expressing their wish to terminate the subscription. The ending date of a subscription will depend on the date when the termination message was received by the Firm (e.g., if the termination message was received after a new Billing Cycle has started, then the termination will become effective at the end of that Billing Cycle).

16. Modifications of the terms of service

The Firm may modify, replace, or add new terms or conditions to these terms of service at any time. In the event of such modification, replacement, or extension Customers will be notified via email. Customers will be asked to electronically consent (via email or the Dashboard) to the modified terms of service. If a Customer does not accept the new terms of service within 4 weeks after being notified, or if a Customer rejects the new terms of service, then the previous terms of service will remain valid. However, in such cases the Firm will be eligible to terminate the Customer’s subscription contract within 4 weeks of the unsuccessful acceptance or within 4 weeks of the rejection of the new terms of service. This termination will become effective at the end of the current Billing Cycle. In case a Customer accepts the new terms of service by expressing their consent via email or in other ways that are digitally recorded and available to the Firm, the new terms of service will govern the contractual relationship between the Customer and the Firm going forward. In case a service offering is discontinued, the Firm will refund subscribing Customers’ fees for the time period that the Customer was eligible to use the service, but the service was unavailable due to it being discontinued. Customers are not eligible for claims extending over the fees refunded by the Firm.

17. Warranties

Information such as Investment Recommendations, datasets, links, and other content provided by the Firm to Customers are believed to be accurate and reliable. The information provided to Customers relies on third party information sources and market data that are believed to be accurate and reliable. However, in no way shall the presentation or provisioning of information to Customers by the Firm be construed as a guarantee of their accuracy, quality, reliability, completeness, timeliness, non-infringement, or truthfulness.

The services, the Website, the Dashboard, the Electronic API, Investment Recommendations, the Software, and information provided by the Firm are provided on an "as is" and "as available" basis without any warranty of any kind and for any purpose of its services, express or implied. The Firm disclaims to the full extent permitted by the applicable law all representations of warranties as to the accuracy, quality, reliability, completeness, timeliness, non-infringement, truthfulness and merchantability for a particular purpose of its service, provided information on the Website, the Dashboard and through the Electronic API, and all warranties or representations arising from custom or usage or by operation of law.

The Firm does not warrant the Website, services, the Dashboard, the Electronic API, and the Software to be available and accessible without errors, without computer viruses or in an uninterrupted way.

18. Information relating to financial regulation

Information (e.g., Investment Recommendations, Performance Updates), datasets, services, the Electronic API, the Website, the Dashboard, the Software, and links provided by the Firm to Customers – directly or via third parties – are intended for informational, educational, and research purposes only and do not constitute and shall not be construed a financial service that requires written permission from the Federal Financial Supervisory Authority (BaFin) according to the German Banking Act (Kreditwesengesetz).

The services of the Firm, the Investment Strategies offered by the Firm, and the information generated by these Investment Strategies (e.g., Investment Recommendations) do not take in any way into account the risk preferences and return preferences of Customers as well as the personal, financial, economic, or other situations of the Customers. The Investment Strategies offered by the Firm and the information generated by these Investment Strategies shall not be considered investment advice under the EU’s applicable regulation and cannot replace consultations with a licensed financial advisor. Therefore, Customers must consult their financial advisor regarding trading and investment opportunities that fit their personal risk and return preferences before conducting investments or trades based on information (such as Investment Recommendations) provided by the Firm, the Website, the Electronic API, or other channels. The information provided by the Firm’s services to Customers is generated automatically by the Firm’s software and does not display personal opinions of stakeholders of the Firm.

The Firm does not broker financial instruments or investment products and shall not be construed as to broker investments or any business involving the purchase, sale or short sale of financial instruments or investment products on behalf of its Customers. The services of the Firm, the Website, the Dashboard, the Electronic API, the Software, Investment Recommendations, and information or data provided by the Firm to Customers – directly or via third parties – do not constitute an offer or solicitation of an offer to buy, sell, short sell, trade, or invest in a particular asset, security, investment product, financial instrument, or crypto asset and may not be construed as such. Furthermore, the Firm throughout its range of services and its service provision does not obtain at any point and in any sort of way control, ownership or possession of Customers’ funds, assets or financial instruments.

Investment Recommendations generated by Market Timing Investment Strategies such as the “Safe Start” or “Bull Market Compass” Investment Strategy refer to the overall crypto market and are not specific to any financial instrument or crypto asset. The Firm may provide examples for illustrative purposes of how Market Timing information can be used for investing in crypto assets (e.g., Bitcoin). However, these examples and recommendations do not constitute and shall not be constituted or construed as investment brokerage, investment advice, trading advice, Investment Recommendation or trading recommendation according to applicable regulation of the EU with regard to buy, sell, short sell, trade, or invest in a particular asset, security, investment product, financial instrument, or crypto asset.

Please note that Investment Strategies may be discontinued or replaced by new Investment Strategies. Furthermore, new Investment Strategies may be made available or the names of existing Investment Strategies may be changed. In this regard, “Safe Start” and “Bull Market Compass“ are only examples of Investment Strategies that the Firm is offering at the time these terms of service were last changed.

All purchases and sales of securities, investment products, financial instruments or assets including crypto assets, and any other kind of investing and trading (including short selling and margin trading) are the sole discretion and the sole responsibility of the Customer.

Investing and trading of securities, investment products, financial instruments and assets including crypto assets is inherently risky. Therefore, please consult the Firm’s risk notice under https://cryptocaptain.com/legal/risknotice-en/ relating to the offered services.

19. Limitation of liability

General Principles

The Firm's liability towards its Customers is governed by the statutory regulations of The Federal Republic of Germany. The following provisions specify this liability.

The Firm is liable for damages arising from:

The intentional or grossly negligent conduct of its legal representatives, employees, and vicarious agents.
The slightly negligent conduct of its legal representatives, employees, and vicarious agents that led to culpably caused damages to life, to body or to health.
The non-fulfillment of a guaranteed quality of an agreed-upon service.

Investment Recommendations and Financial Outcomes

The Firm provides the Customer with informational access to Investment Recommendations generated by its proprietary Investment Strategies. These recommendations are based on publicly available market data, alternative data, and market sentiment as perceived by the Firm’s artificial intelligence.

No Guarantee of Success: This interpretation and the resulting Investment Recommendations may prove to be correct or incorrect. The Firm explicitly does not guarantee that the Investment Recommendations will be successful in achieving any specific objective, such as a particular level of return or volatility.
Customer's Discretion and Risk: It is at the sole discretion of the Customer to decide whether to rely on or act upon the Investment Recommendations. The Firm has no knowledge or control over if, when, or how a Customer uses the provided information.
Exclusion of Liability for Financial Loss: Consequently, the Firm shall not be liable for any financial loss or other damages incurred as a result of relying on an Investment Strategy, its generated Investment Recommendations, or other information provided through any of the Firm's channels (including the Website, Dashboard, email, Discord, Telegram, SMS, mobile app, push messages, or the Electronic API). All financial losses and gains resulting from the use of the Firm's Investment Strategies and Recommendations remain solely with the Customer.

Use of the Software and Electronic API
The Firm expressly disclaims all liability for any financial losses, damages, or costs arising directly or indirectly from:

The Customer's use, non-use, misuse, configuration, or operation of the Software, the Electronic API, or any other software connected to the Electronic API.
The failure of the Electronic API, the Software, or any other software connected to it.
Any trading or investment decisions made by the Customer, whether executed manually or automatically.

Service Security and Availability

The Firm expressly disclaims all liability for any financial losses, damages, or costs arising directly or indirectly from:

Unauthorized Access: Any unauthorized access to a Customer’s account, unless such access can be traced back to the Firm.
Scheduled Maintenance: The unavailability of the Website, Dashboard, Software, or Electronic API due to and during planned maintenance periods.
Force Majeure: The occurrence of an event of force majeure.

Third-Party and User-Generated Content

External Links: The responsibility for the content of external websites to which the Firm may provide links rests entirely with the owners of those websites. The Firm ensures only that no illegal content could be identified at the time a link to a third-party website or third-party content was set on the Website or provided to Customers. The Firm expressly disclaims all liability for any financial losses, damages, or costs arising directly or indirectly from the Customer's use of such third-party websites or content.
User Content: The Firm is not liable for content provided by Customers in discussion forums or other user-generated content areas.

20. No-cease-and-desist order or warning without contacting us via email

In case a user of the Website, a Customer or a third party considers parts of the Firm’s website or services unlawful or infringing their copyright or trademark, we kindly ask you to send us an email describing the issue to [email protected] and we will resolve it to the best of our abilities in a prompt manner. Not contacting us will be considered a violation of these terms of service.

21. Governing law and venue

These terms of service as well as all the rights and obligations arising from them are exclusively subject to the laws of the Federal Republic of Germany with the exclusion of the conflict-of-law rules of the international private law and the UN sales convention (CISG). The sole legal venue for all disputes arising from these terms of service shall be Backnang, Germany.

22. Escape clause

In case there is a gap in these terms of service or parts of these terms of service are or become unlawful or invalid, terms and conditions that come closest in an economic sense and terms and conditions that express closest the intended sense expressed by these terms of service shall apply. The rest of the terms and conditions expressed herein shall still be effective.

23. Contact

Klein Data Research UG (haftungsbeschränkt)
Schöntaler Str. 43
71522 Backnang
Germany
[email protected]

The terms of service were last updated on 7 July 2025.

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